About

I design products. But I spend most of my time understanding people.

Eight years across AI products, enterprise SaaS, and consumer apps used by 350M+ people. I started most projects the same way: by ignoring the brief long enough to understand the actual problem. The technology, the roadmap, the timelines are real constraints. But the real question is always what the person using this actually needs. Outside of work, I mentor designers who are trying to figure out where to start. I remember what that felt like.

Pavel Mondal

Pavel Mondal

Senior Product Designer, London

Outside of work

I grew up in West Bengal, India. Design was not part of how I was raised. I found it later, pushed in by curiosity and pulled in by the work. Getting here took longer than I expected. I am glad it did.

I walk a lot. Almost always with a camera. Cities mostly: London, York, Paris, Liverpool. I am not trying to make good photos. I am just trying to be somewhere without a deliverable attached to it. It helps more than I can explain.

I am an Arsenal fan and I follow Formula 1 closely. What I love about both is the part that does not make the highlights. How Arteta rebuilt Arsenal's culture from the inside, the way the whole squad moves differently now compared to three years ago. In F1, the driver gets the trophy but the pitstop crew rehearses thousands of times to shave one second off a stop that already takes less than two. That kind of unseen work, done over and over until it becomes automatic, is what I find genuinely fascinating.

F1 pitstop crew in action

The result is visible. The work that makes it possible is not. I think about that a lot.

How I work

When something is not working in a product, it is almost never the thing that looks broken. The button nobody clicks. The checkout that loses people at the last step. The dashboard nobody opens after week one. I have spent eight years learning to not fix the button. To go back far enough to find the real problem.

Before I open Figma, I map what I know and what I am guessing. I write down the hypothesis: not a vague direction, but a specific belief that can be wrong. Then I try to prove it wrong. I pull PMs and stakeholders into decisions early, not because it is good process, but because I have seen what happens when they are not there. The design ships perfectly and gets changed in engineering because nobody understood why a decision was made. I would rather have the argument early.

Then I test. Not to confirm what I think, but to find out what I got wrong. There is always something.

"Design is not just what it looks like and feels like. Design is how it works."

Steve Jobs

"Simple can be harder than complex. You have to work hard to get your thinking clean to make it simple."

Steve Jobs

"Details matter. It is worth waiting to get it right."

Steve Jobs

Tool stack

What people say

I had the pleasure of working with Pavel on several product design tasks. He has a strong eye for clean, practical UI design and is able to turn product requirements and feedback into clear Figma designs quickly. What stood out to me was his ability to move fast while still keeping the user experience simple and well thought through. He is also very forward thinking in how he works. He understands how to use AI agents to accelerate his workflow in a way that feels genuinely integrated, not bolted on.

Peter Najm

Peter Najm

AI Product Manager, AWTG-June 2026

From my lens

These are from walks I have taken in London, York, Paris, Liverpool, and a few places in between. No brief. No output. Just looking.

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York Minster
York Minster
Hampstead Heath
Hampstead Heath
York
York
Paris
Paris
In winters
In winters
The Ponds
The Ponds
Liverpool
Liverpool
Kew Gardens
Kew Gardens
Dream
Dream
Hastings
Hastings
Kingston in Summer
Kingston in Summer
Iconic Beatles
Iconic Beatles
St. Paul Cathedral
St. Paul Cathedral
Uni of York
Uni of York
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